Lexus IS Forum banner


711 Views 11 Replies 10 Participants Last post by  ClownOmatic
never go to tustin lexus!
dont buy $hit from them.
dont service your car there.
they suck!
went there for my 5K a while back.
waited over 2 hours for some $hit they said would ONLY TAKE 45 MIN.
so this time i thought i could be smart and not have to wait. i put an order in for a loaner...
but when i got there they said no loner for you, you are under 21.
so i ended up wasting another hour at the worst lexus dealership, TUSTIN LEXUS..."WRONG" FROM THE START!
oh and my sales dude said, when ever you bring your car in for service you get a free loaner. STAN forgot to mention that you have to 21 to get the damn loaner!

1 - 1 of 12 Posts
Originally posted by IS300_SILVER:
I'm not happy with Tustin Lexus either.
That is so odd that you all have had problems there. I have had only one incident at Tustin Lexus and I got over it right away. I found a new and improved service rep who actually seems to care. I have had nothing but great service and even some freebies. They have been great to me. The sales rep who sold me the car was a little pushy and didn't seem to care about me at all. However, the service there has been a positive experience for me. It seems many of you have had problems there. June Park is the customer service call back person. If you have had problems there you should call her and tell her about it. I got a free 15,000 mile check up and another IS300 loaner.

Millenium Silver Metalic
Carbon Fiber / Spoiler
1 - 1 of 12 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.