[LexDymndz]

never go to tustin lexus!
dont buy $hit from them.
dont service your car there.
they suck!
went there for my 5K a while back.
waited over 2 hours for some $hit they said would ONLY TAKE 45 MIN.
so this time i thought i could be smart and not have to wait. i put an order in for a loaner...
but when i got there they said no loner for you, you are under 21.
mu-f-u-c-k-a!
so i ended up wasting another hour at the worst lexus dealership, TUSTIN LEXUS..."WRONG" FROM THE START!
oh and my sales dude said, when ever you bring your car in for service you get a free loaner. STAN forgot to mention that you have to 21 to get the damn loaner!

REPEAT! DONT NOT GO TO TUSTIN LEXUS!

 

[JChen]

True, very true...

 

[ClownOmatic]

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[LoQtus]

I think that most car rental places required that you be 21 to be able rent a car. But still they should not have treated you so abruptly. Take it up to the manager. Next time bring someone at least 21.

 

[ISLover]

21? The Lexus dealer I deal with says, no loaner for you if you are under 25. Had my girlfriend drop the car off for me and they told her she couldn't get a loaner because she is under 25. VERY ANNOYING !!!!

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'01 Diamond Pearl White IS 300 with Factory Spoiler

 

[IS300_SILVER]

I'm not happy with Tustin Lexus either. My wife's IS had a broken CD changer. I took her car to the dealer. They said that the new unit would arrive with a week. No one called me for ONE MONTH. I called the dealer and found out that they had already gotten my CD changer. However, I did get the RX300 loner while waiting for the one-hour installation. I wouldn't recommend others to go there.

 

[DownShift]

Originally posted by IS300_SILVER:
I'm not happy with Tustin Lexus either.

That is so odd that you all have had problems there. I have had only one incident at Tustin Lexus and I got over it right away. I found a new and improved service rep who actually seems to care. I have had nothing but great service and even some freebies. They have been great to me. The sales rep who sold me the car was a little pushy and didn't seem to care about me at all. However, the service there has been a positive experience for me. It seems many of you have had problems there. June Park is the customer service call back person. If you have had problems there you should call her and tell her about it. I got a free 15,000 mile check up and another IS300 loaner.


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~DownShift~
Millenium Silver Metalic
Carbon Fiber / Spoiler

 

[LexDymndz]

i told you they suck.
i get home pop the hood and what do i see...
the dip stick chillin on top of the plastic below the windsheild wipers.
so is this bad?
but if anything goes wrong its not my fault right?
now my car sounds like something is wrong. hope its big. i want a new motor!

 

[slodeanis]

Here's my experience with Tustin Sucks:


http://www.is300.net/forum_new/Forum1/HTML/006152.html

 

[DonCorleone]

Originally posted by DownShift:
... I found a new and improved service rep who actually seems to care...

LOL New and improved LOLz

NOW WITH KUNG FU GRIP!

 

[86MYIS300]

Hey slodeanis! My compatriot. Our common enemy is Tustin Lexus. They really need to clean up their act if they think that we are going to be repeat customers to their worthless dealership

Just stopped by to say Hi

And to all potential IS buyers, Never, ever, ever buy or service from Tustin Lexus.

 

[ClownOmatic]

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