Lexus IS Forum banner

1 - 20 of 27 Posts

·
$lores amongst us!
Joined
·
10,974 Posts
Discussion Starter #1
Parkplace Lexus of Grapevine will now be doing the ECU/TRAC fix if they think your car needs it. I am currently waiting on the parts to show up, so I can get mine done.

Thanks to Muhammad at SRT getting the Lexus Tech repair number, that I in turn sent to the Dealer. They are now doing the fix. My service agent Marlon Goocher then sent the message to all of the mechanics and big wigs at the dealership. That's what it took, after taking my car in several time to have the problem fixed and them alway telling me the same thing, "There is nothing wrong with the car".

THANKS MO.
 

·
Registered
Joined
·
306 Posts
I am supposedly next in line at Park Place in Plano. They are waiting for the Trac ECU to show up. I had no problem convincing them I needed the fix. Anyone else in the DFW area get the fix already?
 

·
Registered
Joined
·
30 Posts
marke1: That's where I got mine done. I spoke with PJ Nehere and Eric Courts. My service advisor was Brian Crabbs. Hope that helps.
 

·
Registered
Joined
·
306 Posts
Bruce,
I talked to PJ yesterday and he's the one that said I'm next in line. He said it would take 3-4 hours and that I could get a loaner.
 

·
Registered
Joined
·
14 Posts
I was away for 3 weeks and my bro used my car. He said he brought my car in for service. I have no idea what they did. Maybe I'll have to ask. BTW, I'm in Denton and usually go to Park Place at Grapewine.
 

·
Registered
Joined
·
22 Posts
I had my ECU update and TRAC replacement done at Park Place in Plano last week. There was a little confusion at first about the Service Bulletin, but once they found it there were no questions asked. My service advisor is James Dixon. He's been my advisor for seven years (now on my third Lexus) and I think he's one of the best.
 

·
$lores amongst us!
Joined
·
10,974 Posts
Discussion Starter #9
FINALLY!!!! My ECU/TRAC fix is being done today at Park Place Lexus in Grapevine. It took 4 weeks for them to get the parts. I will let you know how the car feels after the fix is complete.

I am also having them remove 3 dents from my car for $99.00.
 

·
Registered
Joined
·
333 Posts
well, not as of yet. Hopefully the parts are in and I can get it done. Been too busy with other crap than to really worry about my car. Just got it washed after 3 weeks, thats how much work I have to do. Pretty sad.
 

·
Registered
Joined
·
9 Posts
As a future IS purchaser in the DFW area, is there something i should be concerned about? Is this something i need to ask the sales person i have been dealing with?

Thanks
 

·
$lores amongst us!
Joined
·
10,974 Posts
Discussion Starter #12
Just got my car back from the dealer with the ECU/TRAC fix and MAN I can definitely tell the difference. Acceleration is much crisper and the more than 1 second delay(I am exaggerating OK! but sometimes it feels like it)when mashing the throttle from a rolling stop is GONE.
WOOHOOO!!!

NO MORE DENTS EITHER!!!!
 

·
Registered
Joined
·
306 Posts
Just got a call from PJ at Park Place Plano and he says the Trac is backordered and they wouldn't expect any until August. This stinks - why can't they get more of these built? I also wonder if this was an "LS" instead of an "IS", that the problem would be remedied faster. Too bad JD Power hasn't polled me.


[ July 13, 2001: Message edited by: marke1 ]
 

·
Registered
Joined
·
306 Posts
Just got a postcard in the mail today telling me my part (Trac) is in! I can't believe it. I'm set up for Monday. I sure do hope it helps. I wonder if my bitching to Lexus made a difference or not?
 

·
Moderator
Joined
·
11,062 Posts
Originally posted by ISInSeptember:
As a future IS purchaser in the DFW area, is there something i should be concerned about? Is this something i need to ask the sales person i have been dealing with?

Thanks
Naw, you should be OK with a car from new stock. The fix is being done on early VIN numbers.
 

·
Registered
Joined
·
306 Posts
Originally posted by TAMU IS300:
I just got the post card in the mail letting me know my ECU was in!! I made an appointment for Monday morning!!
TAMU IS300 -
Mine's at 12:45. What color is your car and who is your service advisor?

P.S. When did you graduate?
 

·
Registered
Joined
·
306 Posts
Got my car back yesterday afternoon and everything seems to be fine. It's funny that I am so used to the jerky throttle response that I find myself expecting it to happen. No more! The Trac seems to be much better as well. I did get it to engage once but I actually heard the tires chirp a little before engaging, so I know they were slipping. And the engagement was much shorter than before - that's a big relief.
 
1 - 20 of 27 Posts
About this Discussion
26 Replies
15 Participants
dbank02
Lexus IS Forum
Community dedicated to Lexus IS Enthusiasts. Come in and enjoy our articles, galleries and information on aftermarket parts for the IS300, IS250, IS350.
Full Forum Listing
Top