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Discussion Starter #1
Just took my IS in to Stevens Creek Lexus for the check up and wash...I get it back with more swirl marks than my toilet has after I munch a Taco Platter and pitcher of Margaritas....two scracthes on the bumper...God damn it! I specifically wash and wax it with good stuff to avoid that crap. I put a call in and I waiting...for a return call....I am pi$$ed.
 

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damn... u alright?
fight all the way!!!... get what u need from the dealer... piss them off too... write to lexus if they wont fix it...
good luck...
 

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i'd be pissed. i need to take mine in for that 1000 mile thing soon too. hmm...maybe i should wait there and watch them do it... heh...

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2001 IS300 Graphite Grey
94 Supra TT/6-speed/HardTop
90 Integra
 

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the guy at the dealer scratched my new rim that didn't fit (konig burner) I don't know if I can return the scratched one .. I think I'll try, if not then I'll keep it as a coffee table. It looks good
 

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I have complained twice about my dealer's car washing. From what it seems, they can care less.

Agent smith is right, I think they use sand paper to dry off the car.

FF may not prevent the abuse, but FF may remedy the abuse.

-crontab -l

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An Ecstatic Owner of a Fully-Loaded Graphite Gray 2001 Lexus IS 300
 

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Discussion Starter #13
Is that the place with nude girlies or something?

I would have gone for the Hand Job with Muff scrub if I were you.
 

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Originally posted by Agent Smith:
Just took my IS in to Stevens Creek Lexus for the check up and wash...I get it back with more swirl marks than my toilet has after I munch a Taco Platter and pitcher of Margaritas....two scracthes on the bumper...God damn it
Ahhh, you should have gone with Silver instead...now you are paying the piper!
 

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Discussion Starter #17
F Silver.....SBM is $hit hot....I just got off the phone...they are dik heads...no time to fix the problem before Thanksgiving...I told them that I would try to get this stuff out but that they would be responsible for the bumper in the back. I am not going to work on that area...
 

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Personally I don't trust anyone washing my car but me. Too many bad stories regardless of "brushless, touchless, or whateverless" Bottom line is that when the clown who dries the car uses a towel that was used for ANYTHING else, you're bound to get scratches. My motto... Do It Yourself !!!

Mark
 

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yeah but it's gonna be hard to do it yourself in the winter. gotta find me a good place to get my car cleaned in the winter.
 

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Discussion Starter #20
The only reason I let them wash it was because I took the car in for my service...never again...
 
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