as of now, they are doing a good job. brought my car in for service and they messed up my sideskirt when they raised and lowered my car. they said my sideskirt flexed, but the paint didn't and now the paint is cracked, but not the sideskirt itself. issed: the first thing they did was called me and said we will take care of it and repaint everything and will also touch up another spot where the car was scratched (not scratched by them) for free. they gave me a loaner rx330 to drive this weekend, but since i'll be in yosemite, the loaner will stay in the garage :roll: . what a waste of a full tank of gas!!! Longo has its own body shop so I guess the work quality will be good.