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those fockers washed my car following my service after i explicitly told them not to. Their "take-in" sheet even stated "Do Not Wash." I'm not mad because the car was washed; it's because they stripped all traces of Zaino on my car!!!! I'm going to hit them hard when i receive my questionnaire from lexus.

evening manager said, "Even though we acknowledge that it was our mistake, you should reiterate 'no-wash' to the service consultant before leaving the dealership." :eek: reiterate what? it said "Do Not Wash" on the sheet. :roll:

I was so pissed...just left shaking my head...

just venting...thanks guys...
 

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just go to lmw... great quality work and great service (got my car washed after they installed my hotchkis.... i mean i felt weird having them wash it AGAIN after only 3 days hahaha ... i went before for a checkup so yeah)
 
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