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Hey this headline just flashed across my reuters screen.

Toyota Motor Corp's luxury Lexus unit again captured the top spot for dealer service customer satisfaction, while Saturn rebounded from seventh place to second, a new study reported on Wednesday.

Saturn, the General Motors Corp import fighting unit that prides itself on friendly customer relations, slipped in the 1999 survey by California industry consultant J.D. Power and Associates, after ranking third in 1998.

Lexus has been the lead company in nine of the past 10 years.

German luxury automaker BMW was third in the 2000 report, followed by Daewoo.

The study is based on 52,000 responses from people who have bought or leased a new vehicle. J.D. Power publishes several widely watched automotive quality surveys.


WELL I'M SURE YOU WILL ALL BE HAPPY ABOUT THIS NEWS RELEASE, PERSONALLY I WAS PRETTY PLEASED TO SEE BMW IN 3RD ESPECIALLY AFTER ALL THE BMW BASHING I'VE SEEN ON THIS SITE. WELL CONGRATS TO ALL YOU LEXUS OWNERS
 
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