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I got my car back from Lexus about a week ago and they replaced my CD player due to the wonderful ERROR 03, and I just noticed they scratched the sh*% out of my dash. All around the sides of where the radio is has nics and scratches all over it. I think I remember people taliking about Lexus doing this to their cars also, and I was wondering if Lexus fixed it for free or what. I havent called them yet I have had the car for a week and in that time I put a NAV and a dash kit in it. I have a feeling there going to blame me even though all I did was stick the dash kit on with the 3M tape. There is no way I could have done this. I just didnt notice it right away. Any suggestions???
 

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My dealer scratched mine up the first time I had my CD player replaced, but repaired it before they returned it to me. Never even saw the damaged dash, but had to wait a few days for some kind of "touch up paint" to come in. Upon inspection, I couldn't discern any gouges or anything.

Of course, I *am* going on my fourth CD player, which is a source of great irritation for me. But my dealer now has the CD player replacement drill down (I'm assuming).
 

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haha... sorry i had the same problem... after 2 dashboards,2 center consulls. they finally got it right.....

oh yeah and add 2 different radio's..
 

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Originally posted by Tony Montana:
I got my car back from Lexus about a week ago and they replaced my CD player due to the wonderful ERROR 03, and I just noticed they scratched the sh*% out of my dash. All around the sides of where the radio is has nics and scratches all over it. I think I remember people taliking about Lexus doing this to their cars also, and I was wondering if Lexus fixed it for free or what. I havent called them yet I have had the car for a week and in that time I put a NAV and a dash kit in it. I have a feeling there going to blame me even though all I did was stick the dash kit on with the 3M tape. There is no way I could have done this. I just didnt notice it right away. Any suggestions???

i have exacly the same problem i called Lexus and they will fix it...i been told that stereo has a springs and thats waht caused the scracthes (LIKE I CARE)
 

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my radio is working a ok , i wonder if it has something to do with the car being new....
 

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I had similar problems and the dealer ended up replacing almost the whole interior. Most Lexus dealers has real nice front, but got monkeys working at the back! I just found out that my front end bottom is scratched, again from the dealer. The only problem is that I didn't noticed it when I picked up my car (1000 miles) and I am sure they think I did it! I would call the general manager and file a complaint.
 
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