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JM Lexus
Margate, Florida
Established 1988

JM Lexus is the #1 Lexus dealership in the world generating the highest sales volume among more than 170 Lexus dealerships. The dealership boasts state-of-the-art Service and Parts departments, as well as one of only a few Lexus Body Shops in the country.

Complete customer satisfaction is a primary goal at JM Lexus, and in 1999 the Lexus Customer Satisfaction Owner Satisfaction Index reached 97 percent, earning the dealership the Elite of Lexus distinction. Owner Satisfaction scores were calculated from over 3,900 responses based on combined sales and service customer surveys.

JM Lexus was the first new car dealership to receive the prestigious JD Power and Associates Certified Retailer award and is the first dealership to receive the award for three consecutive years. The Certified Retailer Award is the result of intensive independent surveys of JM Lexus customers by JD Power & Associates. In 1999 JM Lexus exceeded the JD Power & Associates benchmark by a significant margin in every area of measure.

© JM Family Enterprises, Inc. 1999, 2000
owner of SET:
Southeast Toyota Distributors, LLC (SET)
Deerfield Beach, Florida
Established 1968

Southeast Toyota Distributors (SET) is the largest franchised distributor of Toyota cars, trucks and vans in the world. In 1999, SET sold 242,938 vehicles of which 206,821 were from retail business and 36,117 were from fleet business.

With more than 160 Toyota dealers in the five-state region of Alabama, Florida, Georgia, and North and South Carolina, SET sales out-pace Toyota sales in every other part of the country. Its ability to provide the highest quality customer service makes SET dealers #1 in owner satisfaction according to Toyota Motor Sales (TMS) USA's nationwide monthly survey of new-car buyers and customers of dealership service departments.
 
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