Hey Shara. Changster's also from Fresno, but I haven't seen him on the board for over a month. I'm a civil engineer specializing in traffic engineering. I got my car from Fresno Lexus on June 17, 2000. I paid full sticker, as I got one of the first IS in Fresno. The service department is ok. They don't seem to be fully informed about the ECU fix, but you won't have to worry about that. I once asked them not to wash my car when I took it in for service, but they did anyway. No big deal.