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Discussion Starter #1
Well, after nagging Rallye Lexus for about a month now, it seems that I'm finally going in for an update this Friday.
They found out about TSIB about 1-2 weeks ago but they didn't have the TRAC ECU. I had them order one for me and they finally got it recently (although they didn't call me to let me know)
Hopefully, I'll look like this on Saturday:


Does anyone know by any chance where the ECUs are located and how long it's supposed to take (they are asking me to leave the car for the day)?

[ May 29, 2001: Message edited by: Nhawk ]
 

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Those Bit'ches at Rallye told me that they will contact each owner as the upgrade becomes available. (This past Friday??)

I wish they would give me an honest answer. I guess I will find a dealer who is willing to do the work.
 

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I'm so glad that some NYer's are trying to find a dealer for this problem. Lexus of Manhattan swears there's no such problem or TSB. I asked a tech. to look up the TSB and he said that his system doesn't show any TSBs for my car. This is so focking irritating.
 

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I talked to the guy at the desk in the service the department @ Lexus Massapequa, He knew about it and told me they would contact me but nothing so far. Im gonna go talk to him and see what else is going on. Last he told me it just wasn't out yet.
 

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I HAD TO DRIVE MY CAR ALL THE WAY TO CONN TO GET THE ECU UPDATE!!!!!!!!!!!!
Those A-holes can kiss my A$$. I swear I hate some people. I like you guys though!

However I did get the RX300 rental. heheheheheh
 

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Tom... I am gonna hook up with Dan and hit the dealership you guys went to. I am tired of Rallye's Don't call us we'll call you atttitude.
 

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Don't forget about me!! I need mine done and I need to know where? If it's going to be Greenwich, they are actually closer to me than Rallye. Keep me posted.
 

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Hey guys, which dealership in Conn are you going to? Can you give me the name of someone to contact over there? Thanks!
 

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guys...what dealerships in connecticut are acknowledging and performing the updates? i live in new haven and i need to find a place to get it done. and i'm really not happy with the service i'm getting from my local dealer.
 

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I dont know what you guys are talking about. I went to Massapequa Lex today and I they are giving the reprogram and have been, but its only by order. So I ordered and will be getting my trac and ecu upgrade/flash maybe next week when more Tracs come in.
 

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The parts are in, i've made the appointment to fix the ECU and TRAC next monday with Englewood Lexus, NJ.

service guy: Peter 201-871-5959
 

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Discussion Starter #14
I am happy to say that the ECU/TRAC upgrade was done today and I tested the car to see if I still get that hesitation and it seems to be gone!

I also spoke with the parts guy (his name is Lou) and he says that they don't order any spare TRAC ECU's since they cost them $1000 and Lexus will not pay for them until someone comes in for service, so you need to make an appointment first and then he'll order it.
Thus, if you want to have your ECU updated in Rallye Lexus, call them and speak with Sheila, schedule an appointment or tell her you want the ECU updated. Then speak with Lou and make sure he orders the TRAC ECU.
On the downside, today I probably had one of the worst service days someone can have.
1) She tells me that the service is going to take 1-1.5 hours so I should wait in the lounge, then 15 mins later she tells me that I'll have to leave the car there for a day and pick up a loaner.
2) She gives me a Ford Contour, since she says they didn't reserve a Lexus loaner for me (since they thought it's not going to take long). This Contour is one of the worst cars I've ever seen and driven...it looks like it just came from a junkyard, one of the wiper rubber parts is broken, etc.... I drive the car 200ft and then notice it has the "Check Engine" light on. I call Lexus service, she tells me to bring it back in. This time I get a 900mile old Ford Focus 4dr. This one is definitely a step up from Contour, but it's no Lexus (when the A/C is off and you're standing at the stop light, the whole car jerks every few seconds-I guess the engine RPMs are dropping too low)
3) She finally calls me around 2pm and says that the car is ready for pick-up. I come in hoping to get the keys and drive off. Well, it takes another half-hour before they bring the car around.
4) While waiting I went out to take a look at the car and noticed that they didn't wash it, so when they bring the car, I tell them it wasn't washed. It takes another half an hour before the car is ready.
 

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Im getting the ECU upgrade in about a week at Ray Catena Lexus in Larchmont. From my experience, they are by far the best Lexus dealership I have been to.
 

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I dunno what's going on with Rallye. Sheila herself told me that they will contact the owners as they are instructed to. Lou isn't a bad fellow, pretty good guy to talk to. I dunno. I usually deal with the other blonde girl Pamela, she's pretty nice to me. but hey... I will inquire about the ECU Update on Monday.
 

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I got mine done at Lexus of Greenwhich, they new what I was talking about and did it the same day. Just the TRAC ECU is backordered.
 

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Accord-R .... Whose the contact person at Lex of Greenwich? I wanna order my traction and make na appointment to flash my ECU and replace TracECU.
 

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Discussion Starter #20
I just got a letter from Ray Catena in Larchmont, NY 10538 that they got the TRAC ECU for me (but I already upgraded in Rallye), so does anyone want to use my TRAC ECU?
Let me know ASAP at [email protected]
 
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Nhawk
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