Lexus IS Forum banner
1 - 11 of 11 Posts

·
Registered
2004 is300
Joined
·
27 Posts
Discussion Starter · #1 ·
Hello Members.
after searching google and the forums a bit i could not find a solution to this particular problem.

Driver door wont open from inside or outside after actuator replacement,
by accident i closed the door before checking and testing to see if all was working.(rookie mistake)
the only thing i checked to see was the actuator and tested it fine

but luckly i did not install the door panel.

so trying to pull on the rods inside the door did nothing. the clips to the rods are not broken.
the new actuator works.

so if any of you have any experience with replacing actuators and trouble shooting these mechanism
please help me
ive read numerous threads on actuators and seen all the youtube vids but not one has the same issue ive had
the door simply would not budge or open even if pull on the cables or rods. and newly installed actuator works 100%
 

·
Registered
Joined
·
2 Posts
I did the same exact thing when I first got my IS300. Unfortunately, you're in a tough situation. With all my research and experience the only way to fix this is to cut the door striker off from the B Pillar. You will have to take off the trim piece for it. After that you will see two nuts welded into the B pillar. You will have to get a Sawzall and carefully cut the nuts off. Once they're cut off you will be open to the door but you will see the striker still latched into the actuator. Just cut the hoop of the striker and unbolt the actuator from the door. Then install a new or used door actuator assembly and a striker. You will have to put two nuts where you cut the old ones off and you can weld them in or I just held the nuts in with a wrench and tightened the striker screws. Before you close the door test the actuator with a screwdriver to make sure it works. On the bright side if it locks permanently again you can unbolt the striker if you didn't weld it on but you will have to cut the striker off the actuator again.
 

·
Registered
2004 is300
Joined
·
27 Posts
Discussion Starter · #3 ·
I did the same exact thing when I first got my IS300. Unfortunately, you're in a tough situation. With all my research and experience the only way to fix this is to cut the door striker off from the B Pillar. You will have to take off the trim piece for it. After that you will see two nuts welded into the B pillar. You will have to get a Sawzall and carefully cut the nuts off. Once they're cut off you will be open to the door but you will see the striker still latched into the actuator. Just cut the hoop of the striker and unbolt the actuator from the door. Then install a new or used door actuator assembly and a striker. You will have to put two nuts where you cut the old ones off and you can weld them in or I just held the nuts in with a wrench and tightened the striker screws. Before you close the door test the actuator with a screwdriver to make sure it works. On the bright side if it locks permanently again you can unbolt the striker if you didn't weld it on but you will have to cut the striker off the actuator again.
thank you for this !
Just waiting on a used assembly then doing exactly what you said.
 

·
Registered
Joined
·
2 Posts
I did the same exact thing when I first got my IS300. Unfortunately, you're in a tough situation. With all my research and experience the only way to fix this is to cut the door striker off from the B Pillar. You will have to take off the trim piece for it. After that you will see two nuts welded into the B pillar. You will have to get a Sawzall and carefully cut the nuts off. Once they're cut off you will be open transfers Caen to the door but you will see the striker still latched into the actuator. Just cut the hoop of the striker and unbolt the actuator from the door. Then install a new or used door actuator assembly and a striker. You will have to put two nuts where you cut the old ones off and you can weld them in or I just held the nuts in with a wrench and tightened the striker screws. Before you close the door test the actuator with a screwdriver to make sure it works. On the bright side if it locks permanently again you can unbolt the striker if you didn't weld it on but you will have to cut the striker off the actuator again.
Thank you very much
h
 

·
Registered
Joined
·
13 Posts
Hi Everyone,

I'm bringing this post back again... does anyone has any idea why this happens? I may have made a mistake? is there another way of getting out of this situation apart from cutting the door striker? seems I was trying to save a couple of hundred dollars on labor and landed in much bigger trouble... I just got this IS a few days ago :(

Here is my story:

I wanted a new fob found out that the driver side door actuator is not working rest three were working fine, after doing research I order the part and went ahead with the replacement DIY. I spent almost the whole day doing :( this first it was hard getting the bars out of the lock and I managed to pull them out and installed the actuator all seemed okay. after the install I check the actuator was working but it was locking and unlocking by itself ( please see my first video) I thought it might be okay will I put the door panel back, it was getting dark and I wanted to finish as well.. so I managed to put everything back and now I noticed the driver door is stuck in lock mode and cannot be released manually either by using the key or lock or unlock button - the car is literally unusable and need to move it.

Super upset and need help !! :(

Thank you

Video showing issue during install

Video Showing issue post-install
.
 

·
Registered
2004 is300
Joined
·
27 Posts
Discussion Starter · #6 ·
Well I went through the same mistake you did.
somewhere in the process is assembling all the components we messed up. There’s a specific order and way to test that the door actuator is correctly in place properly attached.

Lucky for I had the door panel off when my brother in law closed the door then it locked so I didn’t have to break or cut the door panel.
I was asking and searching but no one really nailed it on the head until I went to a locksmith and we sat there goin thru all the options and we only narrowed it down to one

forget about cutting the striker door it’s too tight to and far to get a grinder or any cutting device to cut the door striker.



my last resort instead of breaking any other components ( door panel off) was tugging on the little bars that connect to the handle see if it opened or released up the lock, you have to pull up hard. If it doesn’t open like so then your only bet is to take a drill and really strong drill bit and hack away carefully at the lock mechanism It took about 3-4 solid drills and the lock itself starts to fall apart eventually. U don’t want to drill to hard or too deep to damage door or door jams.

In your case you will need to order.
A used door panel
And a new or in good shape door lock
 

·
Moderator
Joined
·
4,742 Posts
Hi Everyone,

I'm bringing this post back again... does anyone has any idea why this happens? I may have made a mistake? is there another way of getting out of this situation apart from cutting the door striker? seems I was trying to save a couple of hundred dollars on labor and landed in much bigger trouble... I just got this IS a few days ago :(

Here is my story:

I wanted a new fob found out that the driver side door actuator is not working rest three were working fine, after doing research I order the part and went ahead with the replacement DIY. I spent almost the whole day doing :( this first it was hard getting the bars out of the lock and I managed to pull them out and installed the actuator all seemed okay. after the install I check the actuator was working but it was locking and unlocking by itself ( please see my first video) I thought it might be okay will I put the door panel back, it was getting dark and I wanted to finish as well.. so I managed to put everything back and now I noticed the driver door is stuck in lock mode and cannot be released manually either by using the key or lock or unlock button - the car is literally unusable and need to move it.

Super upset and need help !! :(

Thank you

Video showing issue during install

Video Showing issue post-install
.
There is a lean procedure for the driver's actuator. Cutting is the way to do it. Public Techsteam's I do not think can operate and program the actuator. Only dealer level access can do it. Never tried this. But disconnect the battery and try your key.
 

·
Registered
Joined
·
13 Posts
@solaryellow thanks im trying to figure the lean procedures but unfortunately 😔 can't. I called the locksmith he didn't have the right tools and instead he stuck the only key in the lock. There is no room to cut the door catcher.. this is turning to be my worse nightmare.. lol
 

·
Registered
2004 is300
Joined
·
27 Posts
Discussion Starter · #9 ·
@solaryellow thanks im trying to figure the lean procedures but unfortunately 😔 can't. I called the locksmith he didn't have the right tools and instead he stuck the only key in the lock. There is no room to cut the door catcher.. this is turning to be my worse nightmare.. lol

You will not be able to “ learn “ any procedures. There’s nothing you can do via software.

Your issue is mechanical.


I know everyone wants original key fobs. But these cars are old and wires, modules and mechanical components fail.

After this headache I just got an aftermarket alarma with auto start 1 mile range.

Good luck to you sir
Feel free to reach out if you need further details cause it ain’t easy and frustrating.
 

·
Registered
Joined
·
13 Posts
@solaryellow, There is nothing much I can do perhaps, will speak to the dealer and see what he has to say. I'm not touching the Actuator again !!
thank you for your support.
 

·
Moderator
Joined
·
4,742 Posts
You will not be able to “ learn “ any procedures. There’s nothing you can do via software.

Your issue is mechanical.


I know everyone wants original key fobs. But these cars are old and wires, modules and mechanical components fail.

After this headache I just got an aftermarket alarma with auto start 1 mile range.

Good luck to you sir
Feel free to reach out if you need further details cause it ain’t easy and frustrating.
There is a learn procedure. It does operate. It just locks back up instantly. The central locking system is locking it.
 
1 - 11 of 11 Posts
Top