Hi everyone,
Today, a fellow co-worker and I skipped out of work early in order to go get a closer look at the RSX. My friend was looking at the VW Passat, which had an Acura dealership nearby, so we decided to head out together. After getting very helpful service from the VW dealership and a couple of test drives in a Passat V6 and a Turbo GTI, we headed over to the Acura dealership. First thing we get there, we check out the Type S parked outside, but no salesperson approaches us. After about twenty minutes of checking the car inside and out, we step inside to get a brochure and a test drive. Well, not only did I watch four salesperson talk to each other at their desks right in front of me, but I stood as other customers walking in were helped to. I finally broke down and tracked a salesperson and asked for some service, who promptly fetched someone else to help me. I finally get a salesperson, who said that a test drive would not be possible because they were closing in less than an hour. This at the same time as other customers were heading out for test drives in a MDX. I accepted the fact that it was a little late and just asked for a brochure since I was already there. She then says that they are out, because of popularity. I accept that fact and my friend asks for a TL brochure to compare with the Passat (same price range as non Type S) and she again says that they are out of that. At this point, my friend and I walk out fairly dissappointed at the treatment.
To note, both my friend and I were dressed in polo shirts and khaki pants, straight out of a business casual work environment. We are both Chinese and in our early 20's, which I would think is a major audience of this car. I am finishing up my Masters at Carengie Mellon University, so I am pretty sure that my to be income will suffice. We did arrive in my ****ty 1990 Olds Eight-Eight, which is a necessity because I had to sell my Eclipse to pay for the graduate school tuition. I am pretty sure that the salespeople thought my friend and I were out for a joy ride and dismissed our interest as a joke of some sort. I can pretty much cross out the RSX as a possible car to own out of school. If the salespeople there treat us this bad, I can't imagine how the service people would treat me. It is also somewhat important to note that Pittsburgh is not very diverse, and in many area, I am usually the only Asian around.
I just have to say that I hope the Acura dealerships in your area give better treatment than the one I visited today. I have cross-posted this in the honda-acura.net b-boards.
Dealership: Spitzer Acura, Monroeville, PA
dr1ft3r
Today, a fellow co-worker and I skipped out of work early in order to go get a closer look at the RSX. My friend was looking at the VW Passat, which had an Acura dealership nearby, so we decided to head out together. After getting very helpful service from the VW dealership and a couple of test drives in a Passat V6 and a Turbo GTI, we headed over to the Acura dealership. First thing we get there, we check out the Type S parked outside, but no salesperson approaches us. After about twenty minutes of checking the car inside and out, we step inside to get a brochure and a test drive. Well, not only did I watch four salesperson talk to each other at their desks right in front of me, but I stood as other customers walking in were helped to. I finally broke down and tracked a salesperson and asked for some service, who promptly fetched someone else to help me. I finally get a salesperson, who said that a test drive would not be possible because they were closing in less than an hour. This at the same time as other customers were heading out for test drives in a MDX. I accepted the fact that it was a little late and just asked for a brochure since I was already there. She then says that they are out, because of popularity. I accept that fact and my friend asks for a TL brochure to compare with the Passat (same price range as non Type S) and she again says that they are out of that. At this point, my friend and I walk out fairly dissappointed at the treatment.
To note, both my friend and I were dressed in polo shirts and khaki pants, straight out of a business casual work environment. We are both Chinese and in our early 20's, which I would think is a major audience of this car. I am finishing up my Masters at Carengie Mellon University, so I am pretty sure that my to be income will suffice. We did arrive in my ****ty 1990 Olds Eight-Eight, which is a necessity because I had to sell my Eclipse to pay for the graduate school tuition. I am pretty sure that the salespeople thought my friend and I were out for a joy ride and dismissed our interest as a joke of some sort. I can pretty much cross out the RSX as a possible car to own out of school. If the salespeople there treat us this bad, I can't imagine how the service people would treat me. It is also somewhat important to note that Pittsburgh is not very diverse, and in many area, I am usually the only Asian around.
I just have to say that I hope the Acura dealerships in your area give better treatment than the one I visited today. I have cross-posted this in the honda-acura.net b-boards.
Dealership: Spitzer Acura, Monroeville, PA
dr1ft3r
