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I live in Silver Spring, MD and am considering buying a 2002 is300 from either the Silver Spring or Rockville, MD Lexus dealerships. Does anyone have any comments, experiences they could share on the message board about those dealerships?

Also, if there are any other Lexus dealerships in the DC metro area you have any comments about, I'd be interested in hearing them. Thanks.

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I bought my 2001 from Lexus of Alexandria from Tom Lane, and had a very pleasant experience. I can't tell you how they are pricing wise, because when I first bought the car, they (nor any other dealerships) were willing to bargain.
 

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I bought mine in March @ Lex of Silver Spring. Jung was my salesman. He's very friendly and thorough. I didn't like Rockville cuz the salesman, Carlos, I think, was bullsh1ting me. Silver Spring let me took the car for the entire evening before I went back and made them an offer. I had pretty good experience with their service dept as well. Maybe it's cuz the manager there, Domingo, was getting an IS and we talked about the car and mods.

I would still recommend you to try at least two shops though. What I like may not be what you like.

Good luck! Don't forget to checkout edmunds to see what the fair market value is.
 

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thanks for the replies -- I sort of got the impression the Silver Spring dealership was more "hungry" for customers than Rockville -- for example, I notice that the Silver Spring Lexus is open 7 days/week (Rockville is closed on Sunday) -- and that the hours are longer/more convenient for customers @ Silver Spring than Rockville. I went to the Silver Spring dealership in late May this year to test drive an is300 and really liked it - although i think having it in full leather is the way to go for me.

However, it seemed like I knew more about the is300 than the salesperson (as a result of my internet research) and it made it difficult for the salesperson and sales manager to bully me around
What I might do is buy my Benz @ the end of its lease (this October) and hold onto it for a few months until "is300 mania" dies down so I can then haggle a good deal on a 2002 is300
 

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I agree with the assessment of Silver Spring and Rockville as well. I bought both the '01 RX and IS from my salesperson, Kambiz, in Silver Spring. Rockville was pretty bad, didn't want to talk much about the car itself, but went straight to dismissing Edmunds' prices and drawing its unreasonable bottomline quickly. In terms of customer convenience, Silver Spring picks up your car for service and drop it off at your residence or office at the end of the day. In addition, if you decide to drop off the car yourself, their entire fleet of loaners are Lexus. I heard it is the biggest fleet in the aera. My wife recently used that service and thought it was wonderful. The service person drove a brand new RX by himself to my wife's office to pick up our RX for the scheduled oil change. He even left the key to the brand new vehicle with my wife, in case she needs transporation to go somewhere.

Price wise, Kambiz of Silver Spring, was knowledgeable about the car, the market, and the various sources of prices consumers use. He was willing to negotiate for a fair price. On the same token, I'm not stingy to tag on a fair amount of profit to the invoice of the vehicle. I got the RX fully-loaded for $38xxx and the IS fully-loaded for $31xxx without losing the respect I deserve. Both buying experiences were positive.
 
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