I just got back from an exhausting 7 and a half hours from circuit city!!!!! I bought a remote starter and they said installation would be 2-3 hours. It ended up being 7 and a half hours and they gave me a refund after removing the starter. They cant get the doors to unlock with the engine running after starting it with the remote starter! I am so pissed that i wasted that much time when in the end they had to remove it. They said that these import cars security systems get more complicated every year and they said it is impossible to have a remote starter with my IS300. Is this b.s. or do they not know what the hell they are doing? And yes i understand that i am stupid for even considering circuit city to handle my car!