All the discs got stuck in my CD player, AND the CD player stopped working. Took it in for the 1K checkup and the dealer replaced the stereo (took 10 days to get a new one in), then it took THREE DAYS for them to install it because they screwed up the dashboard getting it out (claiming "um.. we've never taken one of those out before... oops.") and had to repair THAT (looks spotless now, BTW, but the volume control has a little nick on it). As far as the stuck discs go, they told me they had to send the CD player to the manufacturer for THEM to extract the discs, which will then be mailed back to my dealer. It's been about 3 weeks now, no discs returned yet. waaaahhhhhh.