Last night while driving home I hit a deep pothole going about 50mph. When I got home I checked the tire and rim (I have the 17's with the Potenzas)and sure enough there was a bubble on the sidewall and the rim was slightly bent. I flipped. I called my dealer and they told me to bring the car in today.
Well, I drove there this morning and they were great. i told them I did not know how it happened. They put a new rim and tire on, and because I only have 2400 miles on the car, they did not charge me a penny!!! The service manager said he will take it up with Lexus. They just swapped the rim and tire off of an in-stock vehicle. I am totally psyched as this gesture saved me about $500.
Just amazing!!
Well, I drove there this morning and they were great. i told them I did not know how it happened. They put a new rim and tire on, and because I only have 2400 miles on the car, they did not charge me a penny!!! The service manager said he will take it up with Lexus. They just swapped the rim and tire off of an in-stock vehicle. I am totally psyched as this gesture saved me about $500.
Just amazing!!