Unfortunately my testimonial is not good. In fact, its very negative. My first experience was normal. Ordered my struts and springs, good price, they came, installed them... Fine.
The site has a good selection so I was hoping to start my summer modding with them. First things first: I wanted weather tech rain guards. They actually have probly the best price around including shipping... Well of course that's if they send you the right ones! These morons not only sent me the wrong ones, but also labeled them wrong so I had no idea. It never occurred to me that they would have gotten the order wrong, they're so reputable. Yeah not anymore. Anyways, passenger front corner guards is broken, but I tried to install it anyway, since everyones saying 'its a really tight fit, you have to bend and bow the deflector inside your window channel.' Well since I attempted to install ONE deflector, Thmotorsports wouldn't let me return them. I called them up a couple times, as they were arguing with me back and forth through email. Then they proceed to give the phone to their 'head of sales'...i.e. the same guy emailing me ? so they're not as big a company as i thought. Anyways long story short, they basically told me to suck it, so I ate $105 went and got a new pair of weather techs from the company themselves for $115 (yes WT got my order correct, cause they're not idiots).
Oh and I forgot to mention, the ones they sent me? I come to find out Thmotorsports had them "labeled" as "2005 Lexus IS250" ? Your kidding right? First of all, my order was for 2004 IS300. Second, the 250 didn't even come out until 2006. Third, how can you be so unprofessional AND stupid? One or the other, I could probly be aright. But your company is BOTH? How they exist I do not know....
So not to deter my fellow members from getting a good deal, but watch out...if they screw your order up, or even if they don't, you will not be able to reason with them on a return. Especially if it's their fault, they'll turn it around on you somehow ? So beware! If possible I HIGHLY suggest grabbing your mods from somone else. Thanks to Thmotorsports - ?? *sarcasm, two thumbs down*